Searchable FAQ
The FAQ became category tabs plus full-text search, covering ordering, refunds, account safety and order tracking. If nothing matches you can submit the question right there or switch to a human, in all 17 languages.
The FAQ page now carries a search box at the top. Typing searches all five sections at once — Orders & Top-up, Account & Security, Payment & Refunds, Support and Dealers, 14 questions in total — and every hit is tagged with its section, with a result count above. Several words are treated as AND, and matching covers the question, the answer and hidden synonyms. Without a search you browse by tab, one question open at a time. If nothing fits, the reader can submit the missing question anonymously at the bottom (200 characters) or open live support in one tap. All 17 languages, so the link is safe to hand straight to your buyers.