Order status webhooks
When an order becomes completed, cancelled or needs changes, we push a signed callback to your endpoint. Failed deliveries retry on a 30-second-to-6-hour backoff, so you no longer have to poll.
Enter a callback URL in the console and we push the moment an order turns completed, cancelled or needs changes — order number, your own reference, item, quantity and status. Intermediate states such as queued or in progress are deliberately not sent, so your endpoint isn't flooded. Every push is signed with your own secret, so you can confirm it came from us and wasn't altered, and it carries a delivery number you can use to discard duplicates. Your server has 10 seconds to acknowledge; if it doesn't, we retry after 30 seconds, 2 minutes, 10 minutes, 1 hour and 6 hours, and stop after six attempts. Leave the field empty and nothing is sent — it's off until you set it.